By Gavin Stevens on
10/20/2009 9:49 AM
Microsoft HMC + BroadSoft = UC in the cloud
Read More »
|
By Gavin Stevens on
10/13/2009 4:50 PM
We are excited about AstriCon's sixth year as the official conference for Asterisk, the world's leading open source PBX, telephony engine, and telephony applications toolkit. AstriCon's mission is to expand awareness and knowledge of Asterisk over the course of a three-day conference and exhibition. AstriCon includes a wealth of information for every Asterisk user, whether you are getting started or have already discovered the power of Asterisk.
Read More »
|
By Gavin Stevens on
9/11/2009 10:25 PM
Skype has decided to kill thier extras program. I say good ridance! From the start Skype's extras program was only open to applications that "enhance Skype" Call On CRM was submitted several times and rejected from the Skype extras program.
Read More »
|
By Gavin Stevens on
6/29/2009 10:03 PM
In presenting Call On CRM to new customers, a common question is why should I use ACT?, and what does Call on CRM do for me? I posted a recent article to answer these questions...
Read More »
|
By Gavin Stevens on
6/17/2009 10:23 AM
Skype is normally people's first experience with a VoIP phone system. It's kind of unfortunate, as it really gives VoIP a bad rap. Skype isn't a very good phone system. Yes, it works.. Yes, it has some cool features like presence, IM (chat functionality), file transfers and more, but it's really just a glorified Instant Messaging app.
Read More »
|
By Gavin Stevens on
5/12/2009 11:13 AM
A recent article on TMC-Net shows a new phone release from Polycom
http://hdvoice.tmcnet.com/topics/wideband-audio/articles/51877-interview-polycom-unveils-vvx-1500-media-phone-with.htm
What a great phone! It's a little pricey at $1100, but hopefully the price will come down as these get more mainstream.
This phone has an open API, which opens it up for developers like myself to make it dance.. It will be interesting to see what the API offers as far as integration goes.. Apparently Broadsoft and other vendors are certifing the phone for use on thier platforms.
There are a few exciting features this new phone offers..
Call recording using the build in USB port. You can just stick a flash drive in the phone and record calls to it, thats pretty cool. It also has a touch screen, camera, and includes presence, which is something I've been waiting...
Read More »
|
By Gavin Stevens on
5/6/2009 4:15 PM
Call On CRM for ACT! and Skype is now live!
The product is considered Beta, and licenses for the product are free of charge until January 2010. This is really a great product in many ways, here are some of the key features..
Read More »
|
By Gavin Stevens on
4/13/2009 8:41 PM
Well, I finally snagged a Skype-In number, it took about 3 weeks but I kept checking back and finally snagged one.
Read More »
|
By Gavin Stevens on
3/23/2009 9:51 AM
It's kinda hard to believe, but apparently Skype is completely sold out of Arizona phone numbers. I went to buy a Skype-In or Skype Online Phone Number on friday and the only choice it gave me was a Casa Grande areacode. I went back today and Arizona is completely missing from the State selection list. Hopefully they will get some new phone numbers at some point, either that or Arizona needs a new areacode. I had a Skype-In number a few years ago, but Skype didn't support outgoing caller-id which makes it kinda useless so I let it expire and didn't proceed with developing a version that works with Skype.
I'm working on a Skype version of Call On CRM now that the caller id issue is fixed and kinda need this to do development.
|
By Gavin Stevens on
1/29/2009 2:28 PM
Live Webinar – Jan 29 at 11:00 am EST and 9:00 pm EST
BroadSoft Xtended: Radically Changing How the World Communicates
To learn more and register please visit – http://www.broadsoft.com/webinars/jan-19-09.htm
"Xtended is the future of IP Telephony"
–Alteva
The BroadSoft Xtended Team
|