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Broadworks phone features

Broadworks phone features

Broadsoft based phone service features

BroadWorks is a VoIP applications platform and allows service providers to offer revenue-generating enhanced voice applications.

BroadWorks application offerings include Hosted PBX, IP Centrex, Business Trunking, Mobile PBX, and Residential Broadband.

BroadWorks is a standards-based, next-generation platform and supports leading protocols such as SIP.

Deployed at the network core, BroadWorks provides features through multiple architectures, including Softswitch, Class 5, and IP Multimedia Subsystem (IMS).
BroadWorks delivers these features with unmatched interoperability, back office capabilities, redundancy, and scalability.

BroadWorks is deployed in the most incumbent networks worldwide, offering carriers the most innovative  VoIP applications and a compelling return on investment.

Personal Services

  • Alternate Numbers
  • Automatic Callback
  • Automatic Call Hold
  • CommPilot Call Manager
  • Dial, Answer, Release, Hold, Retrieve
  • Blind Transfer, Transfer with Consultation
  • Three-Way Calling
  • Calling Line ID Delivery & Blocking
  • Phone Lists (Personal, Group & Call Log)
  • Outlook Integration
  • Call Forwarding
  • Always, Busy, No Answer, Selective,Remote Access, Ring Splash, Unreachable
  • Call Hold, Call Notify, and Call Trace
  • Call Return & Last Number Redial
  • Call Screening by Digit Pattern
  • Call Transfer/Call Transfer Recall
  • Call Waiting & Cancel Call Waiting per Call
  • Custom Ringback & Ringback w/Video
  • Distinctive & Priority Alert/Ringing
  • Directed Call Park, Directed Call Pickup
  • Diversion Inhibitor
  • Do Not Disturb
  • Enhanced Privacy on Hold
  • Extension Dialing
  • Flash-Enabled Services & Star Codes
  • IP Phone Support & Authentication
  • N Way Conferencing
  • Push-to-Talk (Intercom)
  • Remote Office
  • Selective & Anonymous Call Rejection
  • Shared Call Appearance
  • Simultaneous Ring (personal)
  • Speed Dial 8 & 100
  • User-Managed Privacy
  • Voice Portal Calling
  • Web Portal Call Logs

Unified Messaging

  • Voice, Fax, and Video Messaging
  • Retrieval Voice and Fax Messages from Voice Portal
  • Voice and Fax Message to Email
  • Personal Greetings & Name Recording
  • Immediate Voice Mail
  • Voice Message Call Back
  • Phone, Email, SMS, & SMPP Message Waiting Indication

Group Services

  • Account Codes
  • Authorization Codes
  • Auto Attendant & Video Auto Attendant
  • Attendant Console
  • Business Trunking
  • BLF for SIP Attendant Console Devices
  • Call Centers & Video Call Center
  • Call Intercept & Video Call Intercept
  • Calling Group ID Delivery
  • Calling Plans (Incoming, Outgoing)
  • Configurable Extension Dialing
  • Configurable Feature Codes
  • Device Inventory
  • Department Support
  • Group Custom Ringback & Group Ringback w/Video
  • Hoteling
  • Hunt Groups
  • Instant Group Call
  • Multiple Call Arrangement
  • Series Completion
  • Simultaneous Ring (group)
  • Instant Conferencing (n-way)
  • Loudspeaker Paging
  • LDAP Integration
  • Music on Hold, & Video on Hold
  • Printable Group Directory
  • Voice Portal

Network Services

  • Voice VPN
  • Codec Based Routing
  • Far-End Hop-Off
  • Lawful Intercept (e.g. CALEA, ETSI)
  • Least-Cost Routing
  • Service Center Routing
  • Network URL Dialing
  • E911 Support
  • Equal Access Policy
  • Subscriber and Physical Location Service
  • Voice XML/ccXML

Web Conferencing

  • Scheduled, Recurring, Meet-me
  • Web-based Setup, Account Codes
  • Monitor Add, Drop, Hold, Mute Participants
  • Conference Recording
  • Web-Presentation and Sharing of MS Files (e.g., Word, PowerPoint, Excel, etc.)
  • MS File Download
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